Shipping
What countries does Sweet LittleOrange ship to?
We currently ship to USA, Canada and United Kingdom.
Where is my shipment coming from?
With the exception of a few items, our products are mainly shipped from Canada, US, and China.
What are the shipping options for customers?
Free Shipping: Available on orders over $45 USD
Standard Shipping – Typically 7- 15 business days.
How long does it take to process my order?
Orders are typically processed within 2-5 business days before shipping. You'll receive a confirmation email once your order is on its way.
How can I track my order?
You will receive email notifications once your order is confirmed and shipped. The emails will directly guide you to the delivery status on our website.
You may also receive a direct email from the carrier to confirm the expected delivery time once the order is ready for shipping to the destination address.
Can I change or cancel my order?
Order preparation begins promptly after you place your order, so changes or
cancellations—including address modifications—cannot be guaranteed. To explore the possibilities, please contact us at cicishops@sweetlittleorange.com as soon as possible.
What should I do if my package is delayed or lost?
If your package hasn't arrived within the expected timeframe, please check your tracking link for updates. If it appears lost or hasn't moved for several days, reach out to cicishops@sweetlittleorange.com, and we’ll help resolve the issue.
How can I get in touch if I have questions about a specific product?
Please contact us at cicishops@sweetlittleorange.com. We are happy to provide additional information and assist with any inquiries.
How do I use the promo code I received when I subscribed to your newsletter?
The promo code you received can be used on your first order only. It cannot be combined with other offers, promotions, or already marked-down merchandise. Please note that the code has no cash value and cannot be applied to previous purchases or gift cards.
What is your return and refund policy?
Please view our Return and Refund Policy https://sweetlittleorange.com/policies/refund-policy